Terms of Service

Agreement to Terms

By accessing or using Daycare Compliance Management services, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.

Description of Service

Daycare Compliance provides a self-service staff records workspace for one facility and up to 50 staff: roster import, private uploads, director-confirmed dates, staff document requests, optional renewal emails, and records index export. Each file is limited to 3 MB, with 150 MB total storage. Date suggestions from readable PDFs require your review; scans and images may need manual date entry. Starter categories are organizational aids, not a complete list of legally required records. Separately agreed setup services follow their written scope.

What We Do NOT Provide

Our service explicitly does NOT include:

• Conducting inspections or attending on-site visits
• Providing legal advice or regulatory consulting
• Creating, certifying, or verifying facility-specific information
• Guaranteeing inspection outcomes or compliance status
• Assisting with license applications or pre-licensing requirements
• Interacting with licensing analysts or inspectors on your behalf
• Post-citation remediation or compliance plan consulting

Eligibility

You must be at least 18 and authorized by your facility to manage the staff records and contact information you provide. Obtain any required staff consent. Do not upload child records, Social Security numbers, payment details, or unrelated sensitive information. You choose the records and renewal rules applicable to your staff.

Your Responsibilities

You are responsible for:

• Providing accurate and complete information about your daycare
• Uploading requested documents in a timely manner
• Verifying the accuracy of facility-specific information
• Maintaining compliance with all applicable licensing requirements
• All on-site operations and day-to-day compliance activities
• Responding to licensing inspections and communications
• Keeping your account information and contact details current

Payment Terms

The staff workspace includes a 14-day trial without a payment card. It does not automatically become paid. If you subscribe, the monthly plan is $149 USD per month or the annual plan is $1,500 USD per year, billed at purchase and automatically renewed at the same interval until canceled. Subscribing before your trial ends starts paid billing immediately. Cancel in Manage billing before your next renewal; cancellation takes effect at the end of the paid period. There is no automatic prorated refund for unused time. Contact support about billing errors or refund requests. Rights required by applicable law remain unaffected. Existing individually agreed setup purchases retain their agreed terms.

Service Level

Workspace access starts after email verification. You review and confirm uploaded documents and dates. When you enable renewal emails, the service checks your confirmed dates daily and attempts to send reminders at 30 days, 7 days, on the date, and one day after. Email delivery and uninterrupted availability are not guaranteed; keep your original records and an independent schedule for critical deadlines.

Limitation of Liability

IMPORTANT: Our service organizes and tracks paperwork. We do not guarantee compliance with applicable regulations, successful inspections, or the accuracy of information you provide.

To the fullest extent permitted by law, Daycare Compliance Management shall not be liable for:

• Citations, deficiencies, or violations issued by a licensing authority
• License suspensions, revocations, or other enforcement actions
• Fines, penalties, or compliance plans resulting from inspections
• Inaccurate or incomplete information you provide
• Your failure to upload documents or respond to our notifications
• Loss of business, revenue, or reputation
• Indirect, incidental, or consequential damages

Our total liability to you for any claim arising from our services shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• Our service will meet your specific compliance needs
• Your records will be found satisfactory during inspections
• The service will be uninterrupted, timely, secure, or error-free
• Any errors in the service will be corrected

Indemnification

You agree to indemnify and hold harmless Daycare Compliance Management from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms of Service
• Your violation of any law or regulation
• Inaccurate information you provide
• Your on-site operations and compliance activities

Data and Privacy

Your use of our services is also governed by our Privacy Policy. We store your compliance documentation securely, but you retain ownership of all documents you upload. We may access your records to provide our services but will not share them with third parties except as described in our Privacy Policy.

Termination

You may cancel paid renewal through Manage billing. New uploads and edits stop when trial or paid access ends. You can still download your existing documents and index and delete records without an active subscription. Contact mike@daycarecompliance.org to request account deletion. Deletion is permanent; download any records you need beforehand. Billing records may be retained for accounting and legal obligations.

Changes to Terms

We may modify these Terms of Service at any time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of our services after changes take effect constitutes acceptance of the modified terms.

Governing Law

These Terms of Service are governed by the laws of the State of California, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of California.

Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Daycare Compliance Management regarding our services.

Contact

If you have questions about these Terms of Service, please contact us at:

Email: mike@daycarecompliance.org